Learn Root Cause Analysis and the 8D Problem-Solving Boot-camp Free Video Course

Four RCA approaches for permanent and effective corrective actions | Includes FMEA, VSM and Seven Basic Quality Tools

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What you will learn from this Course:

  • Perform the root cause analysis to eliminate the problem permanently
  • Choose the right tool for the root cause analysis
  • Learn about more than 40 tools that can be used for problem solving
  • Proven problem solving approaches
  • Taking permanent corrective actions, so that the problem does not come back again.
  • Templates are included in the course.

Requirements for this Course:

  • Some basic understanding of the quality management concepts

Description

In this course I will cover four expansive methodologies or approaches for Root Cause Analysis (RCA) and critical thinking:

  1. Five Why’s
  2. Circumstances and logical results Diagram
  3. A3 Problem Solving Approach
  4. Eight Disciplines or 8D Problem Solving Approach

Contingent on the intricacy of the issue you can pick one of these methodologies.

While adopting these strategies, there are many instruments and methods which could be applied. I will cover many such instruments, for instance:

  1. Seven Basic Quality Tools (Cause and Effect Analysis, Flow Chart, Check Sheet, Pareto Chart, Scatter Plot, Control Charts and Histograms)
  2. Graphic Statistics (Mean, Mode, Median, Range and Standard Deviation)
  3. Diagrams and Charts (Box and Whisker Plot, Individual Value Plot, Bar Chart, Pie Chart, Bubble Chart, Matrix Plot, and Time Series)
  4. Worth Stream Mapping
  5. Instruments for D1 (Establish the Team): Team Roles, Team Stages, Conflict Management and Negative Team Behaviors
  6. Instruments for D2 (Describe the Problem): 5W2H, SIPOC, Gemba Walk and Stakeholder Analysis
  7. Instruments for D3 (Interim Containment): Identification and Traceability
  8. Instruments for D4 (Root Cause Analysis): Brainstorming, Nominal Group Technique and Affinity Diagram
  9. Instruments for D5 (Develop CA): Poka-burden, Force Field Analysis, Control Plan and Benefit-Cost Analysis
  10. Instruments for D6 (Implement CA): Gantt Chart, RACI Matrix, Reports and Dashboard
  11. Instruments for D7 (Prevent Recurrence): FMEA

Who this course is for:

  • Quality Managers
  • Quality Engineers
  • Continuos Process Improvement team members
  • Process Analysts

Course content

  • Introduction
  • Technique #1:Five Whys
  • Technique #2:Cause and Effect Analysis
  • Technique #3:Problem Solving Approach
  • Technique #4:Problem Solving Approach
  • Bonus Section
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